As you explain your thought process, use the steps listed above (from analyzing the cause to assessing the effectiveness of your interventions).Or, share an example of a problem you solved in a previous role. As a nurse practitioner, my primary responsibility is to use my problem-solving skills to diagnose illnesses and develop treatment plans.
Prepare to describe how you solve problems: During interviews, be ready to describe situations you encountered in previous roles, the processes you followed to address the problems, the skills you applied, and the results of your actions.
When employers talk about problem-solving skills, they are often referring to the ability to handle difficult or unexpected situations in the workplace as well as complex business challenges.
You don't have to provide a cookie-cutter answer.
Employers are always eager for individuals who can think outside of the box and present new solutions, especially when old ones aren't working.
This requires that you gather and evaluate data, isolate possible contributing circumstances, and pinpoint the chief causal factors that need to be addressed in order to resolve the problem.
Examples: Diagnosing Illnesses, Identifying the Causes for Social Problems, Interpreting Data to Determine the Scope of Problems, Pinpointing Behaviors Contributing to Marital Distress, Recognizing Invalid Research Models Once you’ve determined what is causing a problem, it’s time to come up with possible alternative solutions.
Depending upon the nature of the problem and your chain of command, evaluating the best solutions may be performed by assigned teams, team leads, or forwarded upward to major corporate decision makers.
Whoever makes the decision must evaluate potential costs, required resources, and possible barriers to successful solution implementation.
After I explained the problem to my supervisor, she and the attorney agreed to pay me to come in on Saturday mornings to focus on the backlog. When I joined the team at Great Graphics as Artistic Director, the designers had become lackadaisical and uninspired because of a former director who attempted to micro-manage every step in the design process.
I used weekly round-table discussions to solicit creative input and ensured that each designer was given full autonomy to do their best work.